FAQ

Frequently Asked Questions

What coffee do you roast?

We roast a range of specialty single-origin and blended coffees sourced from top growing regions around the world.

How fresh is your coffee?

All our coffee is roasted every Wednesday and dispatched within 1–2 business days of order day.

Do you offer wholesale?

Yes! We supply cafes, restaurants, and offices across Australia. Please contact us to discuss wholesale pricing and options.

What grind options are available?

We offer whole bean, espresso, plunger, filter, and AeroPress grinds. You can select your preferred grind at checkout.

How should I store my coffee?

Store your coffee in an airtight container away from direct sunlight, heat, and moisture. We recommend using it within 4 weeks of the roast date.

What are your shipping options?

We ship Australia-wide. Standard and express shipping options are available at checkout.

Can I track my order?

Yes, you'll receive a tracking number via email once your order has been dispatched.

What is your return policy?

If you're not satisfied with your order, please contact us within 7 days of receiving it and we'll do our best to make it right.