Shipping policy

 

Our coffee is roasted on a weekly basis! We aim to get your online purchase of coffee to you as quickly as possible. We will make every effort to process and ship your order on the same day when orders are received by 7am (business days) or the next working day.

Shipping is facilitated by Sendle / Australia Post and will generally reach an address within Australian capital cities within the following times:

  • Sydney Metro Area: Nexy Working Day.
  • Regional NSW: 1-2 working days.
  • Melbourne, Adelaide, Brisbane: 2-4 working days.
  • Canberra & Hobart: 1-5 working days.
  • Darwin, Perth and Interstate Regional areas: 3 - 10 days.

All orders are sent with a tracking number. If your order has not been received within 10 working days please check your tracking number online or contact us.

Sendle / Australia Post have authority to leave your delivery at your address if you are not at home. This ensures you receive your coffee as quickly and as hassle-free as possible. If the delivery driver does not identify a safe place to leave your coffee then it will be available for collection as per the delivery card left by the driver. If you do not want us to give authority to leave on your order please put a clear note in on the cart page, or contact us when you place your order to advise us.